We are trying our best to deliver all the products at the earliest.
If you wish to cancel your order for any reason, you must notify us by email. The order can be cancelled only if it hasn’t been dispatched by the team (in which case you would receive a notification)
A refund will be made in the form of store credit and processed after confirmation of cancellation.
Damaged/ Incorrect Orders:
We do hope that you will be pleased with your purchase. However, if upon delivery the products are damaged, different from the one you have ordered (different flavor), or incomplete (if something is missed out) when you receive it, please notify us immediately for investigation by sending an email at firstname.lastname@example.org; if found to be the case, we will either the ship the products or credit your purchase in the form of store credit on a case to case basis.
We will not be liable to you regarding any complaint concerning any aspect of the received products which you do not raise within 24 hours of delivery by us. Any extra information requested by our Customer Care team required to substantiate a complaint must be sent within 72 hours from the reporting of the issue.
Subject to our report on the claimed damage and the Terms and Conditions, we will offer you a gesture of good will or either part or full credit for the price you paid as store credit for the damaged/incorrect macarons together with the delivery charge.